"I had a major 'culture-win' tonight.
Compared to the stories I hear from other teachers, I am incredibly blessed with amazing students. At the beginning of the year, skill and work ethic levels were all across the board. At this point of the year, all of my students follow me, almost all of them respect me, and many (maybe most?) of them like me. Except for ONE.
In my largest class, there are two stink butts*. One of them is completely disengaged 90% of the time, but she's respectful about it. The other one is AWFUL - heaving heavy sighs, rollings his eyes, laying his head on the desk, looking straight into my eyes and keeping his mouth closed when he's supposed to be practicing new sounds or words. Every student has a day when they're not learning well, but he's consistently a disrespectful jerk that I want to kick in the shins.** I've worked really hard to handle it in ways that don't make him lose face, because 1) if he's embarrassed, he'll shut me out. 2) If the class feels bad for him, they will ALL shut me out. After months of covert effort with moderate success, I finally hit a point yesterday where I felt like I was the one losing face by allowing him to treat me the way he does.
The way to handle conflict in China is to use a mediator to soften the blow. The way Americans (especially me) handle conflict is swift, clear confrontation. See the problem there? I hate involving a third party. Why make more drama than necessary? But my first goal is to create an environment that will help my students learn - their culture, their rules. So after class I invited my monitor (class leader) out to dinner tonight, told her vaguely that I wanted to discuss a couple of problems and invited her to bring a friend she trusted along. I didn't want her to feel too isolated. Chinese business meetings are 90% social exchanges, then a 10% business, usually at the end of a full meal. When I met my student that night, I saw she brought not one, but NINE STUDENTS from my class! I thought, 'Well....nevermind then. We'll just have fun.' Following tradition, we got a private room in a nice little restaurant, they gave me the honor seat (such a subtle, lovely nicety), and ate fantastic food. It was really fun to swap girl-talk with my students!
After we had finished, the monitor asked me what it was that I wanted to talk about. Then I realized that they were all aware of and completely ready to talk through the issues. I never mentioned the problem-student by name, but when described the problems, it it was obvious they knew who I was talking about. I said over and over that as a CLASS I was very pleased with them, but that I felt loss of face because of this one person's disrespect. What followed was an excellent and open conversation.
These 10 women are all committed, consistent students, and there are only 35 students in the whole class. I talked through my problem, described how I would approach it in America and my concern with the cultural conflict if I used the same tactics in China. They appeared to respect and appreciate the consideration, and they gave excellent feedback. I cannot explain how affected I was by the riveted attention and serious expressions on their faces. They were concerned WITH me about the problem, displaying an amazing level of maturity and invested care. I felt respected on a very deep level.
We exchanged ideas, and they laughed when they told me, "Back in the dorms, we talk about how smart you are about how you respond to people who don't listen very well and how you rearrange the classroom!" They also mentioned the overall positive change in attitude about class since the beginning of the year. We talked about activities that did and didn't work well. Luckily they were most critical about stupid activities that I was REQUIRED to teach! So I told them, "Yeah, I thought that was dumb too. My boss told me I had to teach this idea this way." We all laughed, and had a wonderful conversation about learning theory and how an activity that isn't helpful for one person can be very important for the learning of another person. I could see their worlds exploding a little bit - I love it when that happens!
An unrelated but meaningful part of the night were a couple of short, powerful conversations about how to recognize the difference between good and bad men. (Chinese college-aged girls have a reputation among the foreigners for being idealistic, naive, and uneducated about relationships. They idealize traditional male-female roles and they have no sex education. Many of my college-age students are sexually active, but they don't know how babies are made or what STD's are because it's taboo to talk about.) Many Chinese women are victims of physical abuse. We talked about the personality traits of good men, how to see them, which kinds of men to avoid. They were so attentive - I could see that some of them had only talked about it once or twice, and many of them not at all.
After dinner we took a walk through the park holding hands (yes, I've expanded my cultural comfort-bubble to accept holding hands with a woman), learning words in Chinese and telling stories. We made plans to go to KTV (a karaoke chain), ride bikes to the mountain, and go pick strawberries.
I feel like this was an all-around complete "culture win." I had a problem, stepped out of my cultural comfort-zone, followed Chinese protocol, and won the respect of my students. They felt empowered to speak openly and wholly considered a perspective very different from their own. Now all I have to do is show that I've truly heard their feedback, which won't be difficult at all. Even if the stinker student completely flies off the handle, I know that a third of my class made of the best, most vocal students will see it as a temper tantrum instead of a reaction to an "offensive foreigner." They will be supporting ME. There was so much potential for things to go badly tonight, but I took the time, did it right, and it really paid off.
It was such a rich, rewarding experience. It was one of those times that remind me just how much my students matter to me."
I still prefer direct communication, but I'm proud that I was able to relate with my students in the way they needed me to.
*Stink-butt is a technical teacher-term
**I've never actually tried this